Islands Economy Flexi fares
Booking changes
Changes are permitted to the same booking class and fare. If same booking class or fare is not available, travel must be upgraded to the next available fare with payment of the fare differential.
Booking change fee
No change fee when changing to the same booking class or fare.
Additional fare difference
Payable when the same booking class or fare is not available, travel must be upgraded to the next available fare with payment of the fare differential.
Service fees for making booking changes
Payable (unless changing online).
Booking cancellations
Fully refundable, with the exception of bookings over Dec - Jan Period to/from Samoa, Rarotonga, Tonga and Niue where NZD $200 cancellation fee per person will apply. If upgraded from an Islands Smart Saver fare, only the upgrade portion is eligible for a refund.
No shows
Fully refundable with the exception of travel to Samoa, Rarotonga, Tonga and Niue for travel Dec - Jan when a 50% no show penalty applies.
Name changes
Not permitted.
Airpoints™ & Status Points
Eligible for Airpoints Dollars™ unless booked in F class or purchased with Airpoints Dollars.
Eligible for Status Points unless booked with Airpoints Dollars.
Checked bag
Baggage allowance differs depending on the route and Seats to Suit product selected. For baggage information that is specific to your selected journey, please select 'Baggage info' from the flight details section of the booking process, or refer to your electronic ticket.
Meals, drinks and inflight entertainment
Depends on which 'Seats to Suit' option selected.
Fare rules
Islands Flexi.